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FAQs

The Most Frequently Asked Questions about Food Safety – FAQs Answered For You

Food Safety FAQs

What is a basic food hygiene certificate?

A Basic Food Hygiene Certificate is gained when a trainee successfully completes a Level 2 basic food hygiene course. This is known by many different names including Food Handling Certificate, Food Hygiene Certificate, Food Handlers Certificate, Food Certificate NZ, Food Hygiene Certificate NZ, and Food Safety and Hygiene Certificate. The Basic Food Hygiene Certificate food safety course is for people in commercial food premises as well as those who are cooking food at home for sale.

How do I get a food hygiene certificate?

You can get a Basic Food Hygiene Certificate by enrolling in Food Safe‘s online course or on-site course. Our courses are tailored to different sectors like home food businesses, cafes, restaurants ECE, rest homes, age care facilities, and food manufacturing companies. Our Level 2 Basic Food Hygiene Certificate is an NZQA-Approved Training Scheme and fits the general Codex requirements for food handlers globally. It is approved by all Councils and Verifiers.

How long is a basic food hygiene certificate valid for?

It is recommended that you refresh your training every three years. Some food manufacturing companies require their staff to do this every year as part of their training. You can book your food safety training here.

Can I make and sell food from home?

Yes, as long as your kitchen meets the necessary food safety and hygiene requirements which can be learned as part of our basic food safety certificate course. You can use your home as a base for making and selling food as long as you register your home with your local Council and let them know you intend to use your home as business premises.

Can I get a food safety certificate online?

Yes, you can get a food safety certificate online by booking and completing our food safety course here.

HACCP FAQs

What HACCP stands for

HACCP stands for Hazard Analysis Critical Control Point. HACCP is a logical, structured, and systematic approach to managing risk and controlling food safety.

What HACCP means

HACCP or Hazard Analysis Critical Control Points (HACCP) is an internationally recognised method of identifying and managing food safety-related risk. HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement, and handling, to manufacturing, distribution, and consumption of the finished product.

What are HACCP principles

The 7 principles of HACCP (as per Codex International Code of Practice):

  • Conduct a hazard analysis
  • Determine the critical control points (CCPs)
  • Establish critical limits for each CCP
  • Establish a system to monitor the control of the CCP
  • Establish the corrective action when monitoring indicates that a particular CCP is not under control
  • Establish verification procedures
  • Establish documentation concerning all procedures and records relevant to the HACCP principles and their application

How many HACCP principles are there

There are 7 principles of HACCP (as per the Codex International Code of Practice)

Who uses HACCP

HACCP can be used by companies across all the stages of the food chain – from primary production to final consumption. HACCP is a critical part of risk-based food safety programmes like Risk Management Programmes (RMPs)

What are HACCP prerequisites

HACCP Prerequisites are the Good Manufacturing Procedures, Practices, and Operations which ensure that the food is safe to eat.

  • Training
  • Production
  • Cleaning
  • Planned Preventative Maintenance (PPM)
  • Personal hygiene policies
  • Calibration and verification
  • Traceability
  • Recall procedures
  • Complaint monitoring
  • Approved supplier lists and approval processes

New Zealand Qualifications FAQs

What is New Zealand Certificate Qualification?

New Zealand Certificate Qualification is designed for people working across any industry in New Zealand after graduating from school (NCEA).

How do I get a New Zealand Certificate Qualification?

You have to be working in a New Zealand company and be signed into a training plan and agreement via Food Safe. We offer this service to companies for groups of 4 or more. Email [email protected] or call us on 0800 003 097.

Read our 5 Facebook & Google trainee reviews

I completed my Food Safety training today with Food Safe. The tutor had excellent knowledge and explained everything clearly according to our individual requirements.

In our online class, there were participants from different backgrounds — some were bakery owners making cookies, some were working on ship vessels, and others were from retail and takeaway businesses. The tutor explained the material according to each person’s role, which made it very helpful and easy to understand.

I would highly recommend this training to others.
The training by Keith was very helpful and well explained. He was attentive and made it easy to understand. Thank you very much.
Actually it's was amazing 👏
An excellent online food safety course delivered by Keith Michael at Food Safe. Clear, engaging, inclusive, and easy to understand, with information that’s genuinely helpful and well tailored, Keith’s teaching style is supportive and fun, making the whole process enjoyable. Highly recommend!
I felt great about today's training. It wasn't as difficult as I thought.
I found the food safe course very informative, interesting and above all enjoyable. Highly recommend it to anyone in the food industry.
Keith was a superb instructor. Kept it fun and informative
Great course, amazing teacher! Highly recommend
I throughly enjoyed this course. I appreciated that Keith (course leader) took time to understand each participants needs, and then incorporated them into the lesson. Good for people starting new in the industry, or as a refresher for those who have completed before, there were a mix of people in our session and those who had completed prior spoke of new learnings, and as someone with limited prior knowledge, I took a lot from it.
It was fun and very helpful this was a refresher for me,I learnt a few new things. Keith is an awesome teacher!
My name is Helen from Nigeria.

Great training. The tutor is very helpful in understanding what you need to know about Food Safety and the Food Control Plan.

Thank you
Great Course. Nice Instructor. Very informative and helpful. Great presentation.
Was a very good online class! Nervous at first, didn't think I was prepared, but the tutor done at awsome job at explaining and making it an easy, comfortable and humourous learning experience ☺️
Keith is a great Trainer to work with he was really kind, inmormative, personable and really engaging which made it fun and easy to learn with. I would recommend him as a food safe Trainer in a heartbeat.
Great training today.. Great teacher learned alot.. thank you
Keith micheal was a brilliant tutor. Amazing able to grasp everything well. Great learning and warm vibe
Great interactive learning and hot topics covered well
Easy to work with and follow. For someone who has anxiety Keith made the learning experience easy and chilled with a few laughs along the way. A big thank you to Keith Michael.
Very easy to follow along, we just kept our mics muted and listened to the instructor and it was very helpful.
Faster pace than what I'm used to. Missed some information when I was writing due to my dyslexia. Was very interesting to learn different things that I needed to know.
Such an amazing session! Thank you for the engaging and fun online class — it was full of useful information and easy to follow. I really enjoyed the trainer’s energy and the way everything was explained clearly. Highly recommend!
informative, not a moment boring, thanks much Keith!!!
Such a straight forward course, learnt so many new information!!
The Food Safe online training was an excellent experience Keith our trainer demonstrated extensive knowledge and provided informative guidance throughout the session. He was very helpful addressing each individual's needs and ensuring everyone understood the material. I highly recommend this online course.
Great general course! Easily explained and course leader incorporates your particular situation into the learning so you really get a taylormade learning experience.
I recently completed the Food Safe Food Safety and Hygiene course and found it incredibly worthwhile. The content was clear, well-structured, and very easy to follow, even for people with little prior knowledge. The trainer, Keith, explained everything in a practical, real-world way, and I came away with a much better understanding of safe food handling practices and the legal requirements.

I really appreciated how interactive and engaging the course was — it didn’t feel like just ticking a box, but actually gave me confidence in applying what I learned. The materials and examples were relevant, and I now feel much more prepared to keep both customers and my workplace safe.

Highly recommend this course to anyone working with food, whether you’re just starting out or looking to refresh your certification.
It was definitely an experience to go through, at first I was extremly board but as time went on I got into it and I surprised myself because I enjoyed it
Very thorough course delivered in very easy to understand terms.
It was informative and interesting. Keith is a good tutor
I really enjoyed this training, at a great pace and wasn't boring
Great course instructor, easy to follow content, enjoyable
Thank you
Was a brilliant class. A lot of useful information, and also the tutor was great at engaging with everyone.
Keith Michael was super nice and welcoming! He makes the Food safe course feel engaging and very easy to understand!
Great training. Really clear and interactive. Thanks heaps Keith
Keith was exceptional in all aspects of his teachings. Very sound knowledge in Food Safety & Hygiene, Excellent Refresher. Thanks Team.
Very friendly, knowledgeable and fun.
Thank you for a great experience today.
I felt like i was in good hands the whole time and he personalised the training for all of us.
I would recommend training with Keith anytime.
Keith is an awesome tutor! Very welcoming and made the online class a great experience to be apart of. Easy to understand and covered all details which gave us the confidence to use what we learnt today to put into practice straight away!
Thank you so much for your time 10/10

Nga mihi-Jas
I thought that the training course was very good and Kieth was very helpful and very knowledgeable about how the training course works and engaged with all the students