Incident Management Training is used in both Operations and in Crisis Management by companies across the food sector.
Course Cost: POA
About Food Safety Incident Management Training
Food Safe’s Incident Management Training is used in both Operations and in Crisis Management by companies across the food sector.
Site managers, Quality Managers, Incident Managers, Supervisors, Quality officers/coordinators, facilities maintenance leaders, senior supply chain team members, senior warehouse team members, managers, business owners.
What is a food incident?
A food incident is a situation within the food supply chain where there is a possible or confirmed risk associated with the consumption of food.
A food incident can also relate to an issue that could or is expected to, impact multiple government jurisdictions.
Incident Management Training Course Content
- Planning and preparation
- Identification, containment, and RCA investigations
- Containment, analysis, tracking, and recovery
- Post-incident assessment and preventative actions
- Incident learning-loop and continuous improvement
Trainees learn from real case study incident reviews as well as customized site-specific examples, a range of complementary specialized and highly critical skills including:
- Risk assessment
- The uses of a Risk assessment matrix
- How you Categorize an incident
- When and at what stages is an Escalation evaluation to the GM level made?
Why are these specialized and technical skills important?
- A single Business-to-Business food incident that involves, say, Chronobacter Sakazakii contamination of supplied ingredients can cost a dairy processing plant several millions of dollars per incident including the costs associated with decontaminating a dry blending client site they might supply ingredients to, down-stream.
- In such a case Chronobacter Sakazaki could get picked up in a test or swab and if the incident is not effectively handled, escalated, and swiftly managed with root-cause-controls in place within the processing plant, the contaminated product could then leave the plant and the incident could have a much wider financial impact described above.
- Business-to-Consumer costs associated with poor incident management, investigations, ineffective preventative action controls, and a lack of escalation processes at critical points can cost a food company hundreds of millions of dollars and brand damage globally.
Why Choose us for your Incident Management Training?
- Complements compliance requirements
- Is simplified and visual, and supportive of implementing learning back on-job
- Is delivered by a trained ISO 9001 & 22000 lead auditor
- It is delivered by a trainer with first-hand knowledge and experience in high compliance operations where Food Safe also operates, such as the meat, dairy, and seafood sector. This allows us to transfer best practices.